Guides
Why Can't I Add Someone?
Check admin access, phone details and invitation status when adding a family member does not work.
Copy & send
Starter messages
These are intentionally written like real texts, not like commands.
Invitation help
I tried to add someone and got blocked. Why?
Kaia helps check admin access, phone details, existing membership and invitation status. Adding family members does not require a seat upgrade.
Privacy and permissions
- Private 1:1 messages stay private. Group chat requests are visible to the group.
- Admins can usually see and edit shared dashboard records. Other family roles may see less.
Related guides
Starter Messages
Copy-and-send examples that show how real people can get value from Kaia quickly.
Support
Two paths when you need help: ask Kaia in Messages for anything about using the product, or email [email protected] for account, billing, or system issues.
What to Text Kaia
A searchable library of natural starter messages across the product.
Need more help?
Ask Kaia first when the issue is user-fixable.
Ask Kaia first for usage help. If you're blocked by billing, account access, or a broken integration, email [email protected].